AYA Niseko

Know Before You Go

- Reservations are required for private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. - The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. - Cashless payment methods are available for all transactions. - Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities. - This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in Instructions

- Extra-person charges may apply and vary depending on property policy - Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges - Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed - Guests must contact this property in advance to reserve high chair - This property accepts credit cards and cash - Cashless transactions are available - Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards - This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room - Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Bookings in the 1.5 Bedroom, Non-smoking and Studio, Non-smoking room types will receive a rollaway bed for bookings of 3 or more people.