The Amauris Vienna - Relais & Châteaux

Know Before You Go

- Pool access available from 8:00 AM to 10:00 PM. - Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. - Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. - Only registered guests are allowed in the guestrooms. - The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. - Parking height restrictions apply. - Cashless payment methods are available for all transactions. - This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in Instructions

- Extra-person charges may apply and vary depending on property policy - Government-issued photo identification and a credit card may be required at check-in for incidental charges - Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed - This property accepts credit cards, debit cards, mobile payments, and cash - Mobile payment options include: Google Pay and Apple Pay - This property reserves the right to pre-authorize the guest's credit card prior to arrival. - Cashless transactions are available - Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting - This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Instructions

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.