OVERLOOK Lodge by CERVO Zermatt

Know Before You Go

- Reservations are required for massage services. Reservations can be made by contacting the apartment prior to arrival, using the contact information on the booking confirmation. - One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. - Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). - The property is professionally cleaned. - Contactless check-out is available.

Check-in Instructions

- Extra-person charges may apply and vary depending on property policy - Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges - Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed - This property accepts credit cards and mobile payments; cash is not accepted - Mobile payment options include: PayPal and TWINT - Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip - Host has not indicated whether there is a smoke detector on the property - This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room - This property is professionally cleaned - Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions

There is no front desk at this property. Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property is in a car-free zone and can be reached only by train.