Niseko Konbu Onsen Tsuruga Besso Moku No Sho

Know Before You Go

- Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. - Only registered guests are allowed in the guestrooms. - The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. - A car is recommended for transportation to and from this property. - Guests with tattoos are not able to use the onsite public bathing facilities.

Check-in Instructions

- Extra-person charges may apply and vary depending on property policy - Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges - Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed - The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation - This property accepts credit cards; cash is not accepted - Safety features at this property include a fire extinguisher - Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property - Guests traveling with a service animal must contact the property prior to arrival.

Special Instructions

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests with food allergies should contact this property at least 5 days prior to check-in. Please contact the property in advance if arriving after 7 PM in order to arrange dinner service.